Terms & Conditions

Legal

• Sizing

  We cannot accept responsibility for inaccurate finger measurements. As your ring will be individually made to the size you specify, it is important that your finger size is professionally measured — ideally more than once, bearing in mind that fingers can shrink and swell with changes in temperature. The Keith Richards Skull Ring is a large ring. Available sizes are listed on the Shop page.

• Order Confirmation

  When your order is received we will send you an email confirmation.

• Cancellation

  You can cancel your order providing it is within 7 working days from the date your order is placed.

• Delivery

  Your ring will be dispatched to the credit/debit cardholder's address and will require a signature as proof of receipt. For deliveries outside the UK we use FedEx International Priority courier service. Inside the UK we use Royal Mail Special Delivery Guaranteed Next Day. Both services include tracking and insurance.

• Resize

  We do not resize our rings.

• Returns Policy
  1. If you ordered the wrong size, we are unable to offer a free replacement.
  2. If you are sure the size you have received is not the size you ordered, and have checked your size and the size of your ring again with a professional jeweller, please contact us.
  3. If we agree to you returning your ring and we find we have made a genuine ring size error, we will replace your ring at no additional cost and reimburse the cost of returning it to us.
  4. If we find your returned ring is the size you ordered, your ring will be returned to you. There will be a charge for shipping it back.
• Return Instructions

  The ring should be returned unused in its presentation box, outer packaging, and in suitably secure packing. We recommend FedEx International couriers or a similar secure delivery service with insurance, tracking, and signature requirement.

• Returned Goods Label

  To avoid paying tax and import duty twice, returned goods must be labelled:

  
  

  FAULTY GOODS UNDER WARRANTY
  RETURNED TO UK FOR REPAIR
  NO ENHANCED VALUE

• Return Address

  Courts and Hackett
  c/o Vipa Design
  Studio 26, 6 Digby Drive
  Melton Mowbray
  Leicester LE13 0RQ
  England

• Disclaimer

  Courts and Hackett are not responsible for the content or privacy policies of external links on this website.

• Copyright

  © Courts & Hackett Limited. All rights reserved.